Barcelona airportMenu;

Barcelona airport

Additional services at the airport

List and location of the most relevant complementary services offered by Barcelona Airport for passengers, companions and visitors.

Some of this services are available for all the users, but others may be only for passengers due their situation inside the passengers-only area.

Please, keep in mind that some of these services do not operate 24 h and some of them are tariffed.

During the return to normality, the availability and hours of the shops, restaurants and complimentary services of the airport may be altered.
Terminal T2 closes as of December 1, 2020 until further notice
Airport and touristic information
Airport information

Terminal 1, floors 1 and 3.
Terminal 2B, floor 0 , Check in hall.
Terminal T2, floor 1, boarding areas.

Touristic information

933 788 175 - 933 788 149.
Terminal 1 floor 1 (La Plaza) and T2B floor 0 Arrivals.

Car rental

Get all the information about the car rental companies in Barcelona airport (office location within the terminals, schedule, current promotions) at Car rental Barcelona airport section.

Air Rooms, guest rooms inside the airport

Fully equiped rooms to sleep or to rest per hours at the airport. More information at sleeping at the airport.

Banks

La Caixa
Terminal 1 floor 1 (La Plaza) and terminal T2 floor 0, Arrivals hall.
T1: 937 157 540 / T2: 933 702 063.
Every day, 7.30 to 20.30h (T2), and 22.00h (T1).

Currency exchange
Global Exchange

900 855 550
Terminal 1, floor 3, Check in hall.
Terminal 1, floor 3, doors D, Departures non Schengen.
Terminal 1, floor 1, Sky Centre, Departures Schengen.
Terminal 1, floor 1, baggage reclaim hall.
Terminal 2A and T2B, floor 0, claim baggage hall.
Terminal T2, floor 1, boarding area U-W.

La Caixa

933 702 063
Terminal 1, floor 1, La Plaza.
Terminal 2B, floor 0, Arrivals hall.

ATMs

Servired (Bankia)

Terminal 1, floor 3, Check in hall.
Terminal 1, floor 1, Barcelona-Madrid corridor.
Terminal 1, floor 1, boarding area B.
Terminal 1, floor 1, La plaza.

Servired (La caixa)

Terminal 1, floor 3, Check in hall.,
Terminal 1, floor 1, Barcelona-Madrid corridor.
Terminal 1, floor 1, Sky Centre.
Terminal 1, floor 1, La Plaza (2 ATM).
Terminal 1, floor 1, boarding area C.
Terminal 2B, floor 0, Check in hall.

4B (Santander)

Terminal 2B, floor 0, Check in hall.

Left luggage office

Get all the information about at Left luggage office Barcelona airport section.

Text continues below
Posts and Telegraphs

Terminal 1 floor 2,
Terminal 2B floor 0

VAT refund

To request Value Added Tax (VAT) refund for purchases in Spain, you must be a non UE resident, and the purchase value for each establishment must be over €90.15. You must present the goods purchased and the "tax free" invoices for these to be stamped at the Invoice stamping office (Guardia Civil police customs), and then head to any of the relevant entity at the airport to collect the VAT refund.

Guardia Civil (Customs) 24 hours
Terminal 1 floor 3, Check in area.
Terminal T2A, T2B and T2B, floor 0, Arrivals areas.

If you have a DIVA form that justifies your purchase, you can avoid manual stamp and do it in the automatic machines or in the reading devices for the electronic validation of the DIVA forms, located in check-in areas.

I m p o r t a n t   N o t i c e

Some people have reported cases of theft of bags (bag snatch or carelessness) while they were managing the return of the FREE TAX at the airport machines. The thieves take advantage of the fact that the attention of the passengers is focused on the machines or other formalities and they steal the bags and escape. Don't neglect your belongings and keep your attention at all times.

In order to obtain the VAT Refund, after the electronic validation or the manual invoice stamp, you must go to the tax-free management entities in the airport, or send the sealed/validated invoices to the establishment in question to make the refund.

VAT refund invoices:
Global Blue: Terminal 1, floor 1 and 3, and T2B floor 0. 917 294 380
Global Exchange: Terminal 1, floor 1 and 3, and T2B floor 0. 900 855 550

More information available about the VAT Refund process at the Spanish airports at aeropuertosenred.com.

Tobacco shop

Terminal 1 floor 1. 933 793 058

Lost luggage

Services to resolve incidents with checked baggage. Responsible companies for baggage incidents at Barcelona airport..

Iberia Handling

de equipajes perdidos 901 111 342
Terminal 1, floor 1, baggage reclaim hall.
Terminal 1, floor 1, Barcelona-Madrid corridor.
Terminal T2A, floor 0, baggage reclaim hall.
Terminal 2B, floor 0, baggage reclaim hall.

Lesma Handling (Ryanair

Lost luggage 666 007 415.
Terminal 2A, floor 0, baggage reclaim hall.
Terminal 2B, floor 0, baggage reclaim hall.

Menzies Aviation (Easyjet)

Lost luggage 932 984 562.
Terminal 2B, floor 0, baggage reclaim hall.

Menzies Aviation (Norwegian)

Lost luggage 932 984 737.
Terminal 2B, floor 0, baggage reclaim hall.

Text continues below
Swissport Handling

Lost luggage 678 700 046.
Terminal 1, floor 1, baggage reclaim hall.
Terminal 2A, floor 0, baggage reclaim hall.
Terminal 2B, floor 0, baggage reclaim hall.

Vueling

Lost luggage 902 486 648.
Terminal 1, floor 1, baggage reclaim hall.

Pharmacies

Terminal 1 floor 3, 934 991 373
Terminal 2B floor 0, 933 704 503

Gas station

Outside terminal T2.

Internet-Wi Fi

Wifi coverage in all terminals. Please refer to Wi Fi access section.

Weapons Inspection

932 971 188.
24 hours
Terminal 1 floor 3, Check in hall.
Terminal 2B, floor 0, Arrivals hall.

Baggage wrapping machine

Baggage wrapping machine are next to the check-in counters, at Departures areas at terminals T1 and T2. Baggage wrapping machine are owned by the company TrueStar Group. To get this service, leave your baggage to the Safebag staff. If you don't want the wrapping machine covers the baggage wheels and handle, you must inform the staff.

+800 126 000 86
Terminal 1, floor 3, check in counters (3 stands).
Terminal 2B, floor 0, check in counters (3 stands).

Text continues below
Lost and found

Lost and found at the airport:
Email lost and found at the airport.
Terminal 1 floor 0, intermodal hall.
932 596 440
From 8.00 to 22.00h.

For lost objects in the aircraft, contact your airline company.

Meeting Points

Terminal 2B, Arrivals hall.

Meeting rooms

Conferences, expositions, press conferences, courses or other events concerted at the airport.

Catalunya Meeting Room

Two rooms of 100m2 each, connected or not to each other. Use for conferences, exhibitions, press conferences, meetings and courses.
Terminal 2B floor 1, Departures public area
932 971 101

VIP rooms
Barcelona airport VIP lounges

Get all locations, features and opening hours about VIP lounges
at Barcelona airport.


.

Medical services

The airport has more than 40 areas of Cardiac Rescue Points between its two terminals to assist any user in case of cardiac arrest.

Medical services

932 596 061

Security services
Municipal Police

Terminal 1 floor 3, Check in hall. 932 596 832. 24 hours

Mossos d'Esquadra

Terminal 1 floor 3 and T2A floor 0. 932 596 410. 24 hours

Guardia Civil (Customs)

Terminal 1 floor 3 and Terminal 2B floor 0. 24 hours.

National police

Passports Emergency passports apply (only Spanish passport) and immigration affairs.
Terminal 1 floor 3. 24 hours.

Religious spaces

Chapel
Terminal 1 floor 1, La PLaza. 936 327 630. from 6.00 to 22.30 h.

Multi-confessional chapel
Terminal 1 floor 1, La PLaza. from 6.00 to 22.30 h.

Children's play areas

Terminal 1, floor 3, boarding area (3 play areas).
Terminal 1, floor 1, boarding area (7 play areas).
Terminal 2, floor 1, boarding area (4 play areas).
Terminal 2, floor 0, boarding area. (3 play areas).

Luggage trolleys with maxi-cosi

Baggage trolleys with maxi-cosi. Available in check in area, and boarding area, requesting them at the airport information points.
Terminal 1, floor 3, boarding area.
Terminal 2A and T2B, boarding areas.

Complaints and suggestions

If you think that you were not treated adequately, using any of these complementary services, please consult complaints and suggestions at aeropuertosenred.com .

Close